Call Center Assessment

Welcome to the assessment. Please read the instructions carefully:

• Answer the multiple-choice questions by selecting the correct option.
• Listen to call simulation audios where indicated.
• Complete the speech recognition task by speaking into your microphone.
• Complete the typing test to measure your speed and accuracy.
• The total exam has a limited time.
• Use the "Next" and "Previous" buttons to navigate.

Assessment Results

Restart Assessment